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I'd suggest running the Profit and Loss and Balance Sheet reports in the two versions and compare them. To finish the exporting process, see Step 4 through this article: Export your QuickBooks Online Data to QuickBooks Desktop. Once done, you'll get an email when your data is ready.
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Enter your contact info and then click Continue.Review the limitations and choose Continue.Choose the data you want to export, then click Continue.Select Install under ActiveX Control Now.Then, click Get Started as seen in the screenshot below.Īfter that, proceed with the steps below: You'll have to use this link to initiate the file download:
#My settings icon disappeared how to#
Rest assured that I'm here to share with you the steps on how to export your company file from online to the desktop version. This is the reason why the Gear icon disappears every time you click it. Currently, IE isn't a supported browser for QBO. Thanks for coming to the Community, best wishes.Ĭlicking the Settings (Gear) icon at the upper right via Internet Explorer (IE) helps you start the exporting process. Please feel free to reach out to us here with all of your questions and concerns, I'm determined to ensure your success. QuickBooks Windows App (for QuickBooks Online users)ĭoing this will force QuickBooks to load a fresh copy of everything on the screen and help to restore that missing button.
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Here's how you can clear them and get back to business: However, these files will become outdated or broken with time, and can lead to issues such as a disappearing Gear icon ⚙. QBO, like all popular web-based applications, collects cache files that save you time when loading repetitive images and information. Not to worry, you can clear them in just a few easy steps. Help has arrived, or broken buttons in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser.